Verbal promises everywhere
Delivery dates and follow-ups scattered across calls; CRM entries lag behind, and commitments run on memory.
FOR CUSTOMER SUCCESS
Everything a client promises you, nothing slips
"You'll have the new build by Wednesday." "Let's discuss pricing at renewal." "Let's sync next Thursday afternoon." A customer success manager's day is dozens of these promises. Motick catches every one and turns it into a calendar event.
Where customer success drops the ball
"Let's sync later" never happens
A meeting that never made it onto a calendar is a meeting that never existed.
Renewal-season archaeology
"What about the feature you promised?" — and the chat history has no record of the call. Promises need their original words archived.
How Motick helps
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01
Every call is the archive
Calls record and transcribe on-device automatically. Content and commitments are written down as they happen — no post-hoc data entry.
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02
Promises become schedule
"Deliver by Wednesday" or "sync next Thursday" become event cards; confirm, and they surface in your calendar before they're due.
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03
Evidence attached to every card
Each event card quotes the exact line from the call. At renewal or internal alignment, you cite the source.
FAQ
Does it integrate with my CRM?
Events sync through your system calendar; transcripts copy straight into CRM to complete the communication log.
Are English calls supported?
Yes — Chinese and English are both supported, with automatic language detection per call.
Can I share commitments with my team?
Data stays local; share via calendar sharing or copy transcript text as needed.
I take dozens of calls a day — can it keep up?
Transcription and extraction queue automatically on-device, costing you no time and no per-call fees.